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TOLL-FREE: 1.800.263.6734

Women’s Support Network of York Region Crisis Line operates 24-hours a day, seven days a week, and every day of the year. Trained staff and volunteers respond to calls with care, sensitivity and non-judgemental support.

Staff and volunteers have expertise in:

  • Providing emotional support and crisis intervention
  • Impacts of sexual violence, sexual exploitation and human trafficking
  • Impacts of other forms of violence
  • Ways of coping with sexual violence and sexual exploitation for the purpose of human trafficking
  • Safety planning
  • Helping callers to understand and work through their options
  • Information and support for survivors of recent and historical (past) sexual violence
  • Information and support for friends and loved ones who know someone who has experienced any form of sexual violence, sexual exploitation and human trafficking
  • Referrals to other community services that can help including: housing support, income support and legal support
  • Advocacy

All calls are confidential. However, if you give us information that can identify you and the situation is considered dangerous to you or others, the crisis line volunteer is legally obligated to involve an external agency. This is part of our “Duty to Report”:


  1. If you are under the age of sixteen (16): a) If you inform us that someone is hurting you, has hurt you, or is likely to hurt you in the future, or you have witnessed domestic violence. (If you are under the age of 16, services will be offered to you from Children’s Aid Society.) b) If you inform us that you have been abused by a professional in your life e.g. doctor, teacher, social worker, parent/step-parent etc.
  2. If you inform us you are planning to hurt yourself or someone else, have a plan and the means.

If you, or someone you know, is in need of support please call our 24/7 crisis line: 905.895.7313 or 1.800.263.6734. 


“Our vision is to eradicate sexual violence.”

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